Basic on-demand guidance on Microsoft 365 configuration and best practices (limited to specific questions).
Scheduled quarterly consulting: assessment of the client’s M365 environment, with recommendations on license optimization, security (MFA, backups), and adoption of new features.
Dedicated technology consultant: bimonthly/quarterly advisory sessions for strategic IT planning (Microsoft 365 roadmap, relevant updates, continuous improvement projects).
Support for advanced tools
Focus on the core Microsoft 365 suite (Exchange, SharePoint, OneDrive, Office). Advanced applications (Power BI, Power Apps, etc.) are not included by default (handled as additional on-demand services).
Expanded coverage: entry-level support for Power BI, Power Apps, Power Automate, etc. (e.g., answering basic usage questions, guiding simple configurations).
Full support across the entire Microsoft 365 ecosystem (including Power Platform and other advanced solutions), with the same priority as the core applications in the event of incidents.
Special discount on additional IT services (e.g., migration projects, license or equipment sales) as a benefit for frequent clients [tecnocomprascr.com].
Priority access to participate in pilot programs or trials of new technologies; possibility of an assigned technical manager who knows the client’s environment and provides personalized follow-up on their needs.
All the above benefits, plus full flexibility according to the contract (e.g., customized SLAs, planned on-site support if required, annual IT infrastructure assessments, etc., at preferential rates).
