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Privacy Policy
Welcome to our Portals:
These portals are owned by Painless Pymes Panamá S.A. and Painless Tek Costa Rica S.A., operating under the commercial brand Painless Pymes. This Privacy Policy aims to inform you about our practices regarding the collection, use, and disclosure of information we may obtain from you. We recommend that you read this policy carefully before using our portals or providing any personal information.
These portals are intended for residents of South America, North America, Central America (including Mexico), the Caribbean, and the United States of America, along with their territories.
Table of Contents
- Your Consent
- Information About Children
- Active Information Collection
- Passive Information Collection
- Cookies
- IP Addresses and Automatic Information
- Information from Other Sources
- Use and Disclosure of Information
- Third-Party Advertising Services
- Third-Party Instant Messaging and/or Voice over IP Services
- Access and Correction of Information
- Safety
- Links to Other Portals
- Other Conditions
- How to Contact Us
- Changes to this Privacy Policy
1. Your Consent
By using these portals, you accept the terms of this Privacy Policy. By providing information on these portals, you consent to the collection, use, and disclosure of your information as described herein, along with the applicable Terms of Use.
2. Information about Children
These portals are intended for a general audience. We do not intentionally collect personal information from children under 13 years of age. If we collect such information in the future, we will do so in accordance with the Children’s Online Privacy Protection Act (COPPA) of 1998.
3. Active Information Collection
We collect personal information when you interact directly with us, for example:
- When registering for newsletters or promotions.
- When placing an order or completing a contact form.
The information collected may include your name, email, address, phone number, and other data necessary to offer our services. In each case, it will be clearly indicated which information is optional.
4. Passive Information Collection
We may also automatically collect information while you browse our portals through the use of technologies such as cookies, IP addresses, and web analytics tools.
5. Cookies
Cookies allow us to personalize your experience on our portals, remember passwords and preferences, as well as analyze site usage. You can disable cookies in your browser settings, although this may affect some functionalities.
6. IP Addresses and Automatic Information
We may collect your IP address and related data for administrative purposes, traffic analysis, and content personalization. This allows us to understand which areas of the site are most popular and improve the user experience.
7. Information from other Sources
Occasionally, we may obtain additional information about you from external sources, such as operating partners, to improve our services.
8. Use and Disclosure of Information
We use the collected information to:
- Improve the content and functionality of our portals.
- Personalize your user experience.
- Communicate with you about products, promotions, and services.
We may share your information with:
- Affiliated companies.
- Third parties for technical support, delivery services, advertising, and data analysis.
- Legal entities in case of legal requirements.
9. Third-Party Advertising Services
Our portals may use third-party advertising networks to display relevant ads. These networks may collect data through cookies according to their own privacy policies.
10. Third-Party Instant Messaging and/or Voice over IP Services
By using platforms such as WhatsApp, Facebook Messenger, or SMS to communicate with us, you agree that we collect and store information related to those conversations. These services are operated by third parties and are subject to their own privacy policies.
11. Access and Correction of Information
You can request the update or correction of your personal information by contacting us through the channels indicated at the end of this document.
12. Security
We take reasonable measures to protect your information against loss, unauthorized access, and misuse. However, no Internet transmission is completely secure.
13. Links to other Portals
Our portals may contain links to third-party sites. We are not responsible for the privacy policies of those sites. We recommend reviewing their terms before providing information.
14. Other Conditions
The use of these portals is subject to our Terms and Conditions of Use. Any dispute will be governed by the laws of the state of Florida.
15. How to Contact Us
For questions or comments, you can contact us at:
Painless Pymes Panamá S.A. / Painless Tek Costa Rica S.A.
Plaza Kenex, Obarrio Floor 9, Panama City, Panama
Phone: +507 310-0474 / +506 4001-6412
Email: info@painlesstore.com
16. Changes to this Privacy Policy
We reserve the right to update this policy. Check regularly to stay informed. Last updated: September 23, 2024.